Office Support Certificate (OFC)
Type: Career, Certificate (C1)
Open Admissions
Division: Human Services
The Office Support certificate is a short-term training program specifically designed for students wishing to acquire the software skills needed for rapid entry into the workplace. It is also geared to those who wish to update their previous office skills for re-entry into the job market. Specialized training is provided in computerized keyboarding, word processing, records management, information transcription, and other office software applications needed for today's highly technical office environment.
If you have any questions related to program admissions or application, please contact
info@northshore.edu or call 978-762-4188.
First Year
Fall
| OFT101 | Keyboarding and Word Processing | 3 |
| OFT114 | Business Communications | 3 |
| OFT212 | Administrative Office Procedures | 3 |
| OFT226 | Database and Calendar Management | 3 |
| Total Credit Hours: | 12 |
Spring
| OFT102 | Advanced Keyboarding and Word Processing | 3 |
| OFT209 | Information Transcription | 3 |
| OFT222 | Spreadsheet and | 3 |
| LA-ELECTIVE | Liberal Arts Elective | 3 |
| PRO100 | Introduction to the Professional Portfolio | 1 |
| Total Credit Hours: | 13 |
Requirement Notes
Liberal Arts Elective: Students who are not computer literate are encouraged to select CPS100.
OFT101: Students who touch type 35 wpm or more and have knowledge of Microsoft Word 2010 may waive OFT101 and register for OFT102. the credits for OFT101 may be fulfilled with a 3-credit open elective
OFT114: A minimum grade of C- is required to graduate from this program and to meet OFT prerequisites.
Program Note
Communication and Mathematics proficiency required to graduate.
See guided pathway sheets for advising information specific to your area of focus.
Total Credit Hours: 25
Program Student Learner Outcomes
- Produce accurate business documents using word processing, spreadsheets, presentation graphics, database and calendar management software.
- Communicate effectively in a business environment both verbally and in writing.
- Apply interpersonal skills as they relate to business.
Occupational Skills Required
- Keyboarding
- Word processing
- Ability to create and manipulate spreadsheets
- Presentation graphics
- Database management
- calendar management
- Transcription of notes
Experiential Learning Required in Program
- PRO100 - Introduction to the Professional Portfolio
Most Common Linked Occupation Title – Associate’s or Less