Office Support Certificate (OFC)

2025-2026 Business & Administrative Pathway

Certificate, Human Services & Emergency Response Pathways Division

Recommended Course Selection Sequence

OFT101	Keyboarding and Word Processing	3
OFT114	Business Communications	3
OFT212	Administrative Office Procedures	3
OFT226	Database and Calendar Management	3
OFT102	Advanced Keyboarding and Word Processing	3
OFT209	Information Transcription	3
OFT222	Spreadsheet and Presentation Graphics	3
LA-ELECTIVE	Liberal Arts Elective	3
PRO100	Introduction to the Professional Portfolio	1

Liberal Arts Elective: Students who are not computer literate are encouraged to select CPS100.
OFT101: Students who touch type 35 wpm or more and have knowledge of Microsoft Word 2010 may waive OFT101 and register for OFT102. the credits for OFT101 may be fulfilled with a 3-credit open elective.
OFT114: A minimum grade of C- is required to graduate from this program and to meet OFT prerequisites

Total Credit Hours: 25

Program Notes

Open admissions
Stackable credential
Day program

Campus Information

Lynn campus based

Additional Graduation Requirements

Mathematics proficiency to graduate
Cumulative CLGPA at or above 2.0
Submit your intent to graduate form at https://www.northshore.edu/registrar/graduation.html

Advising Notes

This certificate is designed upon completion to prepare a student for entry level employment as an office support professional.

For students interested in continuing their education in the administrative assistant pathway, courses in this certificate count towards the Executive, Legal or Medical Administrative Assistant Degree.

Courses are listed in the recommended order you should take them.

Many courses have prerequisite requirements that must be fulfilled to be eligible to enroll in the course.

Taking classes in the winter intersession and summer can accelerate your time to degree completion.

All student degree audits for graduation purposes will be based off the official program of study the student is enrolled in.