IT Technical Support Professional (XDH) Pathway

Program Information

• WIOA
• Day or evening

Campus Information

• Lynn campus

Additional Requirements

• High school diploma or equivalent.
• Knowledge of the computer, computer concepts, and keyboarding is needed.

Advising Notes

This program is intended upon completion to prepare a student to take the CyberSecurity, CompTIA IT Fundamentals and CompTIA A+ Certification Exams. Upon scoring high enough on this exam, students are eligible for entry level employment as a help desk support technician. https://certification.comptia.org/certifications/

https://certification.comptia.org/certifications/a

If you have interest in continuing your education in information technology, contact a STEM and education pathway advisor to learn about additional educational opportunities at NSCC.  

This program is designed upon completion to be eligible to use credit for prior learning from this program to save time and money on the computer networking certificate. Contact CAS for more information on course equivalences and next steps you need to take to begin the next program.

http://www.northshore.edu/cas/credit/alternative_studies.html

How to Register
This program may be grant funded, contact 978-236-1200 to see if you qualify.

• Phone 978-236-1200

Labor Market Outlook*

Median entry level wages: $46,590

Preparation

High school diploma or equivalent recommended. Short term training.

Certification Opportunities

CompTIA IT Fundamentals, and CompTIA A+ Certification are industry recognizeds, vendor neutral certifications.

*bls.gov